Returns & Exchanges

At Mitchell Brands, your satisfaction is our priority. If you are not completely satisfied with your skincare purchase, we offer a 30-day return policy for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused beauty products in their original packaging, ensuring all seals are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.